Wednesday, January 23, 2013

What makes a good manager


First I must stress that this is not a description of a true good manager. It is only a reference in another person's perspective. In actual fact, I am going to tear down the "goodness".

While taking a cab to the city, the talkative driver talked about his cab company's manager who was a "good" manager in another cab company before he moved to current cab company. He lamented that the manager has since changed very much once he is in the current company. He then revealed that the manager actually pulled a group of the drivers to move to the current company with him.

In my mind, this is a typical tactical move to job hop for the manager. He must have been planning to job hop. Thus, he is kind to every driver under him. Granting them requests to make them see him as a very good manager who will take care of them. In actual fact, he use his position to do things for his people at the company's expense.

What makes me think so. The driver mentioned that after they moved to the new company, the manager becomes a "no" man. A lot of the requests which the drivers made was turned down. The driver even quoted one specific case where a senior driver asks the manager to change the bald tyre. The manager replied that the tyre can still be used. That senior driver went to LTA to ask them whether the tyre can be use. LTA actually wrote to the company asking why the tyres in question are still in use.

If it come to that kind of extent to save money, it is impossible to say that the manager is "normal", not to mention "good".

Why the extreme change? The following is my speculation.

In order to be "good", the manager must have easily agree to the drivers' requests. This makes the drivers happy because they get what they wanted. The manager has nothing to loose because it cost him nothing to do so. He already planned to job hop thus career path with the company is not even a concern. He incurred extra expenses, so what? It is the company that pays the bill.  Meanwhile, he gathered good followers thinking that the manager did "take care" of them very well. Thus, when he makes the move, he is able to bring a number of the drivers along with him.

However, once he job hopped (probably to a higher position), he cannot continue to please the drivers. This is because he has the responsibility to keep the cost down. Thus, you see a change of attitude towards the drivers.

This is a typical make-use-and-discard strategy. With a manager like that, you will be in "luck". The next time you want to change job, your resume will tell the prospective company that you have been involved in a "mass" job hop. This lowers your chance of success application. Who then is the winner? You?


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